Shipping policy

Shipping Policy for Cabrini

At Cabrini, we strive to ensure a smooth and timely delivery experience for our customers. Below are the details of our shipping policy:

1. Order Processing Time

• All orders are processed and dispatched within 1-3 working days from the time of order confirmation.
• Customised orders are processed and dispatched within 3 to 7 working days from the time of order confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.

2. Estimated Delivery Time

• Delivery times vary depending on the shipping destination. On average, it takes between 3 to 7 working days for orders to reach customers across India after dispatch.
• Please note that these are estimated delivery times, and actual delivery may vary depending on factors such as location, courier service availability, and unforeseen circumstances.

3. Shipping Charges

• We offer free shipping on all orders above Rs 1000. For orders below this amount, a standard shipping fee of ₹99 will be applicable.
• Express shipping options, if available, will be displayed at checkout for an additional fee.

4. Delivery Tracking

• Once your order is dispatched, we will send you an email or SMS with tracking details so you can monitor your shipment.

5. Unsuccessful Deliveries

• In case of unsuccessful delivery attempts due to incorrect address, absence of recipient, or any other reason, our courier partners will make additional delivery attempts. If the package is returned to us after failed attempts, we will reach out to you for further instructions.

6. Delivery Areas

• We deliver across India, including major cities, towns, and rural areas. If we are unable to ship to your location, we will notify you during checkout.

7. Delays and Issues

• In rare cases of delays due to external factors (such as weather, logistical issues, or courier delays), we will keep you informed and provide updated delivery timelines.

If you have any questions or concerns regarding your order or shipping, feel free to contact our customer support team at contact@cabrini.in